Client relations and digital marketing specialist
We are hiring a Client Relations and Digital Marketing Specialist.
We are seeking a dynamic and results-driven Client Relations and Digital Marketing Specialist to join our team.
This dual-role position is crucial for maintaining strong client relationships and driving our digital marketing efforts to enhance our brand presence and attract new business.
Responsibilities:-
1. Assist in the development and implementation of digital marketing campaigns across various channels.
2. Conduct research and analysis to identify target audiences, industry trends, etc.
3. Create engaging content for social media posts (English & Sinhala).
4. Monitor and analyze the performance of digital marketing campaigns using analytics tools and provide recommendations for optimization.
5. Collaborate with graphic designers, copywriters, and other team members to produce high-quality marketing materials.
6. Stay up-to-date with the latest digital marketing trends and technologies, implementing best practices to drive engagement and conversions.
7. Resolve client issues and complaints promptly and effectively, ensuring a positive client experience.
Requirements:-
Bachelor’s degree in Marketing, Business, Communications, or a related field.
– Excellent interpersonal skills and a customer-focused mindset.
– Proven experience in client relations, account management, or customer service.
– Strong knowledge of digital marketing strategies, tools, and best practices.
– Proficiency with digital marketing platforms such as Google Analytics, Google Ads, Facebook Ads Manager, social media management tools, etc.
– Excellent communication and interpersonal skills, with the ability to build and maintain relationships.
– Strong analytical skills and the ability to interpret data to make informed decisions.
– Ability to multitask and manage multiple projects simultaneously.
– Detail-oriented, self-motivated, and able to work independently as well as part of a team.
Preferred Qualifications:-
Experience in the freight, logistics, or transportation industry.
– Familiarity with CRM software and customer service management tools.
– Certification in digital marketing (e.g., Google Ads, HubSpot, Hootsuite).
If you are interested, please forward your CV via WhatsApp to 075 4 800 800
Source:- Altair
Sri Lanka IT job vacancy 2024
