Customer Support Executive

AL Madina Travels & Tours (Pvt) Ltd is one of the leading Travel Company in Colombo, Sri Lanka and has been involved in Airline ticketing and all other related services in Sri Lanka, we are looking for highly motivated CUSTOMER SUPPORT EXECUTIVE to join our office in Colombo.

Responsibilities:-

✅Receive and document all incoming calls, mail, and deliveries, and forward them to the appropriate recipient

✅Receive calls and direct them to the appropriate tour/visa package

✅Welcome and direct visitors to the appropriate staff offices

✅Willingness to work outside conventional working hours

✅Be well organized, self-motivated, and work independently

Qualifications:-

✅The candidates should have minimum 2 years’ experience in air-ticketing, ticket issuance, and basic knowledge of travel services

✅Excellent communication skills in English, Tamil and additional languages will be an advantage

✅Minimum qualification GCE A/L

✅Basic Computer skills

Send your CV via hr@al-madina.lk or Whatsapp wa.me/94774747588

Location:- Dehiwala