Executive Customer Experience/ Relationship Management

Deadline:- 16th September 2025

We Are Hiring – Executive Customer Experience /Relationship Management

Serendib Multi Sport, Sri Lanka’s leading International

Sports Events Organizer and the proud organizer of IRONMAN 70.3 Colombo, is looking for a dynamic individual to join our team.

What You’ll Do

Manage customer inquiries across multiple channels

Resolve issues and provide solutions

Build and maintain strong relationships

Work with partners to deliver exceptional experiences

What You Need

3-5 years’ experience in a similar role

Preferably from the travel & tourism or banking sector

Frontline customer service experience

Exposure to international clients is an advantage

Trained in customer service and relationship

management

Strong interpersonal skills

Background in sports is an advantage

If you’re passionate about delivering world-class customer experiences and want to be part of iconic international sporting events, we’d love to hear from you!

Send your CV to: info@serendibmultisport.com

Location: Colombo 03

Company:- Serendib Multisport